Terms and conditions of website use

Introduction

The babylonfashion.com is an online store selling products over the Internet, the brand name company called “Sachanidis M. & Co, based in Thessaloniki.

Before using the babylonfashion.com website, please consult these terms and conditions of use and make sure you understand and fully agree with them. Any access to the material of our website and any respective use are subject to these terms and conditions of use and Your use of the babylonfashion.com website involves explicit and unconditional approval and consent.

Legal Notice

Personal Data

The babylonfashion.com keeps a database with demographic data (name, delivery address, contact numbers, communication e-mail, etc.) as well as e-mails of visitors, who wish to receive our monthly newsletter (always with a possibility to unsubscribe, if you do not wish to continue receiving them). These data are kept in the Internet Server of babylonfashion.com with high safety procedures. The babylonfashion.com respects the private data of customers and visitors. Any personal information is stored for use only on the basis of our legal obligations and for your convenience. In no way do we communicate personal information of our customers to third parties.

This Privacy Contract covers all personal data of visitors / users / members collected by the babylonfashion.com website, during a visit and use of its services. This contract, also, covers the requirements for the collection, processing and management of personal information of visitors / users / members from babylonfashion.com to any companies associated with it. This Contract does in no case cover the relation between the visitors / users / members of babylonfashion.com with any services not under the control and / or ownership of babylonfashion.com.
Given the nature and volume of the Internet, under any circumstances, including negligence, the babylonfashion.com is not liable for any kind of loss suffered by the visitor / user of web pages, services, options and content of babylonfashion.com to which they have access on their own initiative, also being aware of the terms hereof.

The personal data management and protection of the guest-user of the babylonfashion.com services are subject to the terms of this section and the relevant provisions of the Greek legislation (Law 2472/1997 on the protection of the individual and the protection of personal data as supplemented by the decisions of the President of the Personal Data Protection Committee, the PD 207/1998 and 79/2000 and article 8 of Law 2819/2000 as well as the Law 2774/1999 and the European Legislation (directives 95/46 / EC and 97/66/EC). These conditions are structured taking into account the rapid development of technology and particularly the Internet and the existing-though not fully-developed pattern of legal regulations on these issues. In this context, any relevant provision will form a subject of this section. In any case, babylonfashion.com reserves the right to change the terms of personal data protection after having informed the visiting users and according to the applied or perspective legal framework.

The babylonfashion.com reserves the right to provide its suppliers with selling statistics reports, but in no case will it contain personal information that may lead to any identification of persons.

You can also proceed, at any time and if there is such reason, to change the personal information you provide us with or to restrict and cancel the use of some of this information by filling out the electronic form.

Communication and Disclosure of Personal Data

The babylonfashion.com undertakes not to sell, rent or in any way publish and / or disclose the personal data of visitors / users / members of babylonfashion.com to any third party, unless:
It has the explicit consent of the visitors / users / members to communicate personal data.
The communication of personal data to legal persons and / or individuals who work with babylonfashion.com is necessary to implement the wishes and / or orders of users / members. The natural and legal persons who cooperate with babylonfashion.com have the right to process the personal data, which the users or members of babylonfashion.com submit, only to the extent strictly necessary to provide support to babylonfashion.com.
Required for compliance with the relevant provisions of law and only to the relevant authorities.

Cookies

As a dynamic website, babylonfashion.com uses cookies to facilitate its customers and set its services to operation via its website. The cookies are small text files with alphanumeric content stored on the visitor’s computer. Without the use of this technology, it would be impossible to navigate smoothly in our online store, where, for reasons of identification, you would have to enter your username and password on each page. These cookies are used only for validating a session and they are immediately erased from your computer by closing the window of the browser.
There is also the possibility to deactivate the cookies in your browser. Be aware, though, that this technology is necessary for the operation of this website and their deactivation will make navigating and use of our services impossible.

Personal Data Terms of other Websites

The Websites that are accessible through babylonfashion.com follow their own personal data terms and rules. Please check the personal data rules and conditions of each website. The babylonfashion.com is in no way responsible for actions of third parties.

Product Description

The babylonfashion.com should and indeed tries to be as accurate as possible regarding the characteristics of the products displayed in our Electronic Shop. If, despite our efforts, any technical or typographical errors or problems arise while browsing in our website, we kindly ask for your understanding and we assure you that we are constantly vigilant to correct them.
The babylonfashion.com reserves the right to modify the description and prices of its products without prior notice, but it is bound during the execution of your order to deliver the products ordered with the characteristics and prices posted on the website within the order time-schedule.

Copyright

The entire content of babylonfashion.com, such as the indicative, but not binding, texts, graphics, trademarks, images (regardless characteristics), digital media and software, is a property exclusively owned by the Online Shop of babylonfashion.com or the Content Providers, who cooperate with the online store, protected by the Greek and international laws on copyright protection.
The collection and use of any product catalogues, product descriptions or prices, any indirect use of the e-shop and the contents therein, for the benefit of another entity, commercial or not, is forbidden without the written consent of the <> company.

Right to Change

The babylonfashion.com reserves the right to make any changes on the online shop, on the trade policy and the terms of use at any time necessary.

Limitations of Liability

The babylonfashion.com does not provide any guarantee for the availability of the products presented on the site, but ensures direct and timely information to customers on the unavailability of any of the purchased products. The transaction will be deemed completed only after sending the written electronic confirmation. If it is impossible to execute an order or if the product is registered with a wrong price due to a typographical error, the babylonfashion.com reserves the right to refuse or cancel a purchase-order for a specific product at any stage. If the customer has paid for the product, then the price value is refundable in full with a deposit in your bank account.
The babylonfashion.com does not guarantee the product’s suitability for a particular purpose.
The user / customer assumes all risks that may arise from accessing or using the website of babylonfashion.com. The babylonfashion.com not is not liable for any damage caused to the user / customer (positive or negative), indicative but not limited to, any direct, indirect, incidental, consequential or other loss which may arise from any access, use or inability to use the website, delay or failure to provide services or information due to the interventions of any third party concerning products or services or information available through it, including any loss from a possible virus transmission in the user’s electronic system.

Governing Law

All transactions made through babylonfashion.co are governed by the International and European law that regulates issues relating to electronic commerce as well as the Law on Consumer Protection (Law 2251/1994) which regulates matters respective to the distance sales, and these terms and conditions are governed by the Greek law. Exclusively competent courts for any dispute that may arise from the use of the site and transactions made through it will be the Courts of Thessaloniki.

Safe Transactions

The babylonfashion.com has taken all necessary measures to ensure maximum safety of the user / client. It uses the protocol SSL, with encryption forming the global most reliable technology for safe transactions over the Internet. In this way, it encrypts all your personal information, including name and address, so that they can not be read or changed during transfer over the Internet.
The SSL (Secure Sockets Layer) protocol is now the global standard for the Internet certification of websites to the internet users and to encrypt data between web users and web servers. An encrypted SSL communication requires all information sent between a client and a server to be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information during transfer. In addition, all information sent through the SSL protocol, are protected by a system that automatically verifies whether data have changed during transfer.
You can tell whether you are in a safe online connection watching the padlock that appears in your browser. In Internet Explorer 8 (Mozilla Firefox, Opera, etc.) a lock on the top right of your screen appears.

Way of Payment

To facilitate and serve all those who wish to purchase from our online store, we provide the following ways of payment:

By Credit / Debit Card

By credit card Mastercard, Visa and Maestro, issued by any bank through Piraeus bank. The “sensitive” credit card details are not stored in our system, but are connected directly to the safe Piraeus bank online system. Through the use of a credit card, you can shop with interest-free instalments. For purchases with a credit / debit card, you should follow the instructions below.
The babylonfashion.com does not collect or keep a record of credit card customers, ensuring 100% non-leak ‘sensitive credit card data’, in case of malicious attack (hacking etc.). In this way, we believe we provide the maximum safety to our customers.

Through Paypal

Through Paypal.com. This way is open only to verified members of paypal.com.

Through Bank Deposit

Within 48 hours after confirming the request from the sales department and forwarding the e-mail to the customer.
Immediately after the deposit, please send us a copy of the bank payment order by FAX at 2310-552601 or via e-mail [email protected] to launch your direct order.

EUROBANK: 0026-0191-04-0200547041 IBAN:GR3502601910000040200547041 BIC: ERBKGRAA

NATIONALBANK: 213/005386-48 IBAN: GR9201102130000021300538648 BIC: ETHNGAA

ALPHA BANK: 487-00-2330-001450 IBAN: GR2201404870487002330001450 BIC: CRBAGRAA

PIRAEUS BANK: 5223-091111-125 IBAN: GR6501722230005223091111125 BIC: PIRBGRAA

Delivery Terms

Our e-shop works with reliable courier companies, the Greek Post Office (ELTA) and large shipping companies to deliver products safely and within the time-schedule promised.

Mode

The products will be delivered at your facilities by our courier services cooperating with our e-shop. In areas where it is not possible to deliver your order by a courier, shipment will be made by the Post Office and in areas that are inaccessible the receipt will be made by the branch or if you wish to be delivered to your place there will be an extra charge of 4 €. For orders outside Greece, the products will be delivered via the Post Office or through a Shipping Company.

Time

The time required for the shipment of products within Greece is usually between three or four working days after the date of the order, whereas to inaccessible areas is that provided by the Greek Post Office.

The time required for the shipment of products outside Greece is usually between six or seven working days after the date of the order.

Deliveries take place daily, except for Saturdays, Sundays and holidays.

In periods of extreme weather conditions or strikes, and in any event of force majeure, which could affect the transport and delivery of your order, the delivery date set above will be extended as long as the reason for the delay still remains.

Shipment Cost

Free shipment for all Babylon Fashion within Greece and free shipment for Frenzy Style purchases over 30€.

Free shipment for all Babylon Fashion on sales/special offers purchases within Greece over 30€.

Transport costs on orders outside Greece are undertaken by the recipient. SHIPPING COST with a weight up to 2 kilos FOR EUROPEAN UNION 17€ and REST OF THE WORLD 28€ an additional kilogram shall be debited in accordance with the transport price list

The products are accompanied by the respective supporting documents of the purchase order. The customer has the option to choose the type of supporting documents that would be issued (such as a retail receipt or invoice) by filling out the relevant area in the website form. Prices shown in the lists next to each product include VAT (24%).

The client reserves the right to cancel the order before delivery, if the delay exceeds 30 days (except when the written communication with the client sets a higher time delivery) which is set by the European Union for purchases via online stores.

Returns Policy

Return of Products

If you realize that the product you ordered has a defect (seam-altering fabric) or we have sent the wrong product, then follow the steps below:
1. Fill out and explain the problem-defect found in the product in the comment area of the relevant returns form included (in the website), within 14 calendar days after receipt (according to the operation rules of our e-shop, which closely follow the Greek and European law). Evidence of timely delivery of the goods to be replaced/ returned is the Post office or courier delivery service receipt / stamp. If you exceed the above mentioned time framework, we reserve the right not to accept the return.

2. Clarified is that the returned product must be in its original condition. Specifically, the returned product must not be worn after the test nor be ironed, washed or undergo any other cleaning process. Also any labels supplied with the product should remain, just as they were when you received the product.

3. After consulting with us and since we acknowledge the error or defect, we take full responsibility for the replacement of the product. In this case the return costs (through the shipping company we are working with) and re-delivery of the product is entirely assumed by us.

4. If there is no similar product available, then we give you a refund for the money you paid or you can buy a different product of your choice.

5. Refunds are made within 30 days of return and receipt of the products to us. For the refund, you must give us the details of your accounts in which you want us to make the deposit. In this context, the retail receipt is necessary. If an invoice should be issued, the return should be made with a consignment note.

Replacement of Products

If you realize that the products you have ordered do not meet your standards or if you have not chosen the right size, we are giving you the opportunity to replace it following the steps below:

1. Complete and explain the reason for replacing the product you ordered and state the new product you wish to order (so as to be kept for you) in the comment area you will find in the relevant returns form (within website), within 14 calendar days after receipt (according to the operation rules of our e-shop, which closely follow the Greek and European Legislation). Evidence of the timely delivery of the goods to be replaced / returned is the Post office or courier delivery service receipt / stamp. If you exceed this time framework, we reserve the right not to accept the replacement.

2. Clarified is that the product to be replaced must be in its original condition. Specifically the returned product must not be worn after the test nor be ironed, washed or undergo any other cleaning process. Also any labels supplied with the product should remain, just as they were when you received the product.

3. In case of a replacement, the return and re-delivery cost are undertaken by the customer, who will be responsible for any loss, destruction or deterioration of the returned products until receipt. A simple and smart way to reduce the shipment costs of the new product during the return process is to combine the return with an order of additional items and therefore the re-delivery shipment costs are entirely covered by us.

4. Following, the returned item will be subject to a quality control process to determine whether the item is in the same condition as delivered.

The address to return the products are:
14 Iroon 14, Thessaloniki P.C. 56429

Order Cancellation

You may cancel your order up to the point that the delivery of your products has not yet been realized from our office, without charge. Call 2310-567237 or send us an e-mail at [email protected] and one of our associates will cancel your order.